bad8's Privacy Policy
Your personal information is completely safe with us. Learn in detail here how we collect, use, and protect your data.
Introduction and Scope
bad8 ("we", "our", "platform") operates a trusted online gaming and sports betting service for users in Bangladesh. This privacy policy ("policy") applies to the bad8.cam website, mobile platform, and all our associated services.
By using our platform, you are considered to have read and agreed to the terms of this policy. We respect your privacy and are always committed to keeping your personal information secure.
Your information is not shared with any third party beyond the purposes described in this policy. bad8 uses SSL encryption technology to keep all data transfers secure.
The Information We Collect
During registration, payment, and use of services on the bad8 platform, we may collect the following types of information:
2.1 Information You Provide Directly
- Full name, email address, and date of birth
- Bank account or mobile wallet details (bKash, Nagad, Rocket, etc.)
- National ID card or passport information (when required for identity verification)
- Your chosen username and password
- Details of any messages or complaints submitted through our communication channels
2.2 Automatically Collected Information
- IP address and device identifier (Device ID)
- Browser type, operating system, and session duration
- Information about pages you visit and links you click
- Information collected through cookies and similar tracking technologies
- Transaction history and records of gaming activity
2.3 Information Received from Third Parties
For the purpose of identity verification or fraud prevention, we may confirm certain information through legitimate third-party identity verification agencies.
Purpose of Data Use
bad8 uses the information we collect solely for the following legitimate purposes:
3.1 Account Management and Service Delivery
Your information is used to create and maintain your account, process deposits and withdrawals, operate gaming and betting services, and provide customer support.
3.2 Security and Legal Compliance
Information is used to prevent fraud and money laundering (KYC/AML), enforce responsible gaming policies, and ensure account security. Age verification and confirmation of 21+ status are also part of this process.
3.3 Service Improvement
Anonymised analytics data is used to analyse platform performance, improve user experience, and resolve technical issues.
3.4 Communications
Your email address may be used to notify you of important account-related announcements, security alerts, and changes to our services.
Data Storage and Security
bad8 follows industry-standard technical and organisational measures to keep your personal information secure.
SSL Encryption
All data transfers are protected by 256-bit SSL/TLS encryption, which prevents unauthorised access by third parties.
Firewall and Security
Advanced firewalls and intrusion detection systems remain active around the clock to monitor the system.
Secure Data Storage
Personal information is stored on encrypted servers and access is strictly controlled.
Access Control
Only authorised staff may access your information, and their activity is logged.
4.1 Data Retention Period
Your information will be retained for as long as your account is active and for as long as necessary to meet applicable legal obligations thereafter. Transaction records may be kept for an extended period for fraud prevention and legal audit purposes.
Data Sharing and Disclosure
bad8 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
Limited information is shared with bKash, Nagad, Rocket, and bank transfer partners for payment processing — solely for the purpose of completing transactions. Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, etc.) may receive necessary session data.
5.2 Legal Obligations
Information may be disclosed to legal authorities in the case of a court order, a legitimate demand from a regulatory authority, or a criminal investigation. In such cases we will endeavour to notify you as far as possible, unless legally prevented from doing so.
5.3 Business Changes
In the event of a business restructuring, merger, or acquisition of bad8, user information may be transferred as part of the assets. You will be informed in advance in such cases, and the new entity will also be required to comply with this privacy policy.
Cookies and Tracking Technologies
Browser cookies and similar technologies are used on the bad8 website. Cookies are small text files stored on your device.
6.1 Types of Cookies
- Essential Cookies: Essential for login sessions and security — these cannot be disabled.
- Functional Cookies: Remember your language preferences and layout settings.
- Analytics Cookies: Collect page visit data to help improve the platform.
6.2 Cookie Controls
You can delete or block non-essential cookies through your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work properly.
Your Rights
As a bad8 user, you have the following rights over your own information:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: You can contact us to correct any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances you may request that your information be deleted. However, we are required to retain some information due to legal obligations.
- Right to Restrict Processing: In certain circumstances you may request that the processing of your information be restricted.
- Right to Object: You may object to the use of your information for specific purposes.
- Right to Data Portability: You may request a copy of your information in a structured format.
To exercise these rights, please contact our support team. We will process your request within a reasonable timeframe.
Protection of Minors
bad8's services are for persons aged 21 and above only. We do not knowingly collect information from any minor. An age verification process is followed at the time of registration, and identity documents may be requested in cases of doubt.
If we are notified that a minor's information has been collected by mistake, we will immediately close that account and delete the related information.
Policy Changes
bad8 may update this privacy policy from time to time. If there are any significant changes, you will be notified via your registered email or through a notice on the platform.
If you continue to use the platform after any changes, you will be considered to have agreed to the terms of the updated policy. We therefore recommend that you visit this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our support team is available around the clock (24/7) to assist you in Bengali.
Talk to Our Support Team
For any privacy-related questions, contact us via our 24/7 live chat or email.
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